With the new school year approaching, Dubai’s Consumer Protection Department has stepped up inspections of shops and shopping centres to make sure back-to-school promotions follow consumer protection rules. Inspectors are checking that advertised discounts are genuine, prices are clearly displayed and retailers provide clear information about refund, exchange and promotional policies. Families are being encouraged to keep receipts and report any problems they encounter.
Officials are also advising parents to plan their shopping carefully by making a list, setting a budget and comparing prices between different retailers before buying. Shoppers should focus on whether a product offers genuine value rather than simply being attracted by a large discount, while anyone buying laptops or tablets should check warranty details and keep all purchase documents. For online shopping, families are advised to use trusted retailers, check return policies and keep electronic receipts and order confirmations.
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