To support residents during difficult moments, several clinics and health organisations across the UAE have introduced free and confidential mental health services. These range from 24/7 hotlines and trauma-informed counselling to online support sessions and guided wellbeing practices. If you are feeling overwhelmed, here are some of the key resources currently available.

1. 800-SAKINA

The SAKINA hotline, launched by Abu Dhabi’s Department of Health, offers immediate psychological support and emotional first aid for people experiencing distress. Although based in Abu Dhabi, the service supports residents across the UAE.

  • Phone: 800-725462 (800-SAKINA)
  • Availability: 24 hours a day, 7 days a week
  • Languages: Arabic and English
  • Best for: Panic attacks, intrusive thoughts, acute stress or overwhelming anxiety

Trained professionals provide a confidential, non-judgmental environment where callers can discuss their feelings and receive guidance toward further support if needed.

2. Medico Arabia

Dubai-based Medico Arabia is offering free trauma-informed mental health support for residents dealing with shock, grief, panic attacks or anxiety triggered by current events.

  • Phone: +971 56 900 5443 & +971 50 159 0070
  • Availability: 24/7
  • Languages: Multilingual support for both Arab and expatriate communities
  • Best for: Trauma, grief, panic, conflict-related stress

3. American Hospital Dubai – Mental Health Hotline

American Hospital Dubai has also opened a free hotline aimed at helping residents cope with emotional distress and anxiety during challenging times.

  • Phone: +971 4 377 4686
  • Support: Free mental health hotline
  • Best for: Feeling overwhelmed, emotional distress or needing someone to talk to immediately

4. Sage Clinics – Online Psychological Support Groups

For individuals who may not require an emergency helpline but still need professional support, Sage Clinics has launched free online psychological group sessions for adults, parents, educators and high school students.

  • Phone: +971 45755684
  • Best for: Managing anxiety, emotional regulation and learning coping techniques

According to Dr Gurveen Ranger, clinical psychologist and director of operations at Sage Clinics, the sessions are designed to offer structured psychological support and practical coping strategies during periods of uncertainty and heightened stress.

5. Human Relations Institute & Clinics (HRIC) – Stress Regulation Sessions

Dubai’s Human Relations Institute & Clinics (HRIC) is offering free short sessions to help individuals manage stress and regulate their nervous system.

  • Phone: +971 4 365 8498
  • WhatsApp: +971 50 778 2785
  • Format: Free 30-minute regulation sessions
  • Best for: Acute stress, emotional overwhelm and grounding techniques

These sessions are designed as a calming space to help people regain balance, though they are not intended to replace emergency helpline services.

Alternative Wellbeing Sessions

Some people may find relief through complementary wellbeing practices such as meditation, breathing exercises or mindfulness sessions. Dubai-based Keyani Wellness is hosting free online community sessions including meditation, grounding practices and creative activities like art therapy.

  • Contact: +971 58 587 0799
  • Format: Online group sessions designed to promote calm and emotional balance

These sessions are not substitutes for clinical therapy but can be helpful for managing stress and regaining a sense of calm.

When Should You Reach Out for Help?

Mental health experts say it may be time to seek support if you notice symptoms such as constant anxiety, inability to focus on daily tasks, chest tightness, insomnia, headaches, nausea or feeling disconnected from your surroundings.

Seeking help is not a sign of weakness. It is simply your body and mind responding to uncertainty and stress. Talking to someone, whether through a hotline or counselling session, can provide reassurance, practical coping strategies and a sense of stability.

Emergency note: If you or someone you know is in immediate danger, call 999 (Police) or 998 (Medical emergency) for urgent assistance.